Companies can ask for reviews via automatic invitations. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. Find an E-Z-GO golf cart dealer near you. How does EGO reduce its carbon footprint. For best results, choose lithium-ion technology. (800) 323-9355. Mega disappointed. (Monday to Friday) New Zealand warranty & enquiries, please contact: 0508 000 EGO (0508 000 346). All. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. We've spent the last 10 years researching, developing, and perfecting our industry-leading POWER+ platform. For warranty service, within the applicable warranty period, please contact EGO customer service toll-free at 1-855-346-5656. EGO tools are backed by an industry leading 5-year warranty. 4 LED lights for easy use in the early morning or late evening Variable-speed auger and 200-degree chute orientation give you complete control to spread snow where you need it, up to 50 feet. 120 Ionia Ave SW. Grand Rapids, MI 49503-4195. Check out snow-clearing tools with top-rated performance and the power of gas. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Certified service and repair centers, store centers locator. Dont see yours here? 10:00am - 6:00pm EST (Saturday and Sunday). I contacted Ego they said send us an email with proof of purchase. Degregation of EGO 7.5 AH lawnmower batteries over time. Using the industry's most advanced ARC lithium battery technology, it can clear up to 18 vehicle driveways with 8 inches of snow. question or warranty issue, making the process even easier for you. Be the first to know about new products and innovations. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877-346-9876). This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. EGO has great reviews online, but I suspect the rating is on "initial quality". The advanced EGO POWER+ 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible with all EGO POWER+ products. Click here to check your account. Visit eReplacementParts.com to find parts for your EGO tools. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. 20-inch steel deck, 60-minute run time and brushless motor are just some of the features that make this mower incredible. The store will not work correctly in the case when cookies are disabled. I honestly dont think batteries can be serviced. Create an account to follow your favorite communities and start taking part in conversations. A new head is $45, which is 20% of the retail on the whole thing. For quite some time, the world of snow blowers was dominated by gas powered units. The EGO POWER+ Snow Blower is the only cordless snow blower that is as powerful as gasoline. Anyone can write a Trustpilot review. Release the safety button. Can't complain. And with the patented Powerload technology . industry leading 3-year warranty. Authorized EGO retailers are identified online at. Choose a cutting width based on the characteristics of your property; a compromise is needed that allows you to clear sidewalks quickly and comfortably. We see that youre on the North America site but appear to be outside the U.S. and Canada. Originally it would run for 20-25 minutes depending on if I used the turbo button or not. The company customer support line was easy to reach and wanted to set me up with a repair facility in the area.Turned out none of them serviced electric snow blowers and some where confused why they were even listed as repair facilities.I was asked by EGO to take a video on the snow blower not working after which my issue was "escalated" to their "head office", which I guess means wait an indefinite amount of time for someone to get back to me. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. The store will not work correctly in the case when cookies are disabled. For the best experience on our site, be sure to turn on Javascript in your browser. Be the first to know about new products, innovations, and offers. Use the website to look for service centers. JavaScript seems to be disabled in your browser. Called customer service sounded like based in India with a girl with broken English said its supposed to leak oil when it is stored. . After using Ego products for 6 years the original 2.5 battery is still doing work today. After 15 uses my trimmer's head stopped loading line, or advancing it, even though I meticulously kept it clean. Consider the climate in your area and choose the unit that best suits your needs. Not even a timeline for someone to get back to me. It begins with EGO's 56V ARC Lithium battery. Made with a high-efficiency brushless motor and a 21-inch-wide air . Can't complain.The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower.It's a shame, they had a good run.Want reliability, look elsewhere. For the best experience on our site, be sure to turn on Javascript in your browser. Promotional Kit Dealers (Subject to Availability) View This Post. This warranty also does not apply to cosmetic damage, including but not limited to scratches or dents; defects caused by normal wear and tear or otherwise due to the normal aging of the product. Find Local Service Center. Ego 21 mower (LM2100SP) self propel motor failure & repair report. Z6 STOCKIST DEALER. I have tried now twice to bring it to this service center and, despite being open from 7:30 - 4:00 pm on weekdays, it has been closed both times I stopped by (3:30 on Friday 11/18/22 and 11/25/22 . Mower has an issue. JavaScript seems to be disabled in your browser. Privacy Policy. The Home Depot Service Center Nevada. Infinity Series Hydraulic Call our Customer care numbers 1800-315-9999 or 1800-180-9999 to contact customer care executives to get solutions for your LG products Please contact EGO . Selling my 3 EGO products and going back to gas. We love hearing from our customers, dealers, and the media. I've also had problems with EGO. Do you have to clear several driveways or large properties? If you believe your tool is defective and would like to submit a warranty claim, please have your tool(s) with you when you call so we can perform some troubleshooting while youre on the phone with us. My first use of my Christmas present an EGO 4 piece Combo Kit which was more powerful than my old fuel Taylon. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Talk with other EGO owners, find answers, and share your tips. Sohars has been an authorized EGO dealer since 2015 and is proud to carry the entire line of EGO POWER+ outdoor power equipment including new equipment, accessories and replacement parts. The mower will shut off when you release the safety bar. For the best experience on our site, be sure to turn on Javascript in your browser. All four have the LED fuel gauge and are acting up. Some states do not allow limitations on how long an implied warranty lasts, the exclusion or limitation of incidental or consequential damages, or the limitations on time to bring certain actions, so such limitations contained herein do not apply to individual consumers in those states. BEWARE, when you buy a EGO product from their website by selecting AMAZON from the EGO product page, you are responsible for ensuring that AMAZON is shipping from a EGO authorized dealer or EGO will NOT honor the 5-year warranty. If you are in doubt of your ability to perform certain tasks or have any questions, do not perform the service without getting expert advice from eGO Vehicles Technical Support or an Authorized Service Center. With a 24-inch headroom width and 20-inch intake height, it gets the job done quickly in even the deepest snow. They come in a wide variety to serve different users At GE Appliances, our goal is to ensure your satisfaction, while offering the highest levels of professional service at affordable and competitive rates Makes me wonder if they make more off wear items than the actual sale of the unit time:matters is the expert for global Special Speed Logistics as well . For the best experience on our site, be sure to turn on Javascript in your browser. Google Maps is a web mapping service developed by Google. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. The only way to know if AMAZON is using an authorized dealer is to call EGO before you order. You can find product-specific answers on each tools product page, and get help from our How-to Videos. Batteries Plus used to service EGO batteries, but now it seems to only be on an unofficial basis. It appears from a multitude of reviews that EGO needs to take a hard look at their customer service. Variable speed control allows you to dial up or down the power for superior control, from 320 cubic feet per minute to 600 cubic feet per minute, and the turbo button gives you . The newer iterations of batteries with fuel gauge are terribly unreliable and customer service can't be lower. Orders must be placed on days the store is open, before 4pm local time or 2 hours before store closing time, whichever is earlier. An authorized service center will be selected to evaluate and repair the product if defective according to the stated warranty terms. Remove thick, wet snow with the only cordless snow blower with PEAK POWER technology; combining the power of 2 ARC Lithium batteries at the same time. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Working in our dedicated R&D center, we partner with international teams to design innovative, durable and powerful tools that deliver superior performance. We see that youre on the North America site but appear to be outside the U.S. and Canada. I am starting to suspect they have their own definition of "escalate" that differs from an accepted definition. Just replaced. Call them and get them replaced. Operator manuals: (commissions earned) - EGO LM1900E-SP 56-Volt Lithium-Ion Cordless Mower. EGO's equipment includes features like turbo boost on EGO leaf blowers, delivering up to 650 cubic feet per minute (CFM) so you can easily move heavy debris. Online help is always available from our community of EGO users. About our service. We see that you are on the Australia/New Zealand site, but you appear to be in the United States. Asked me if those are the "green ones"? Henderson. (888) 277-6960. The automated string winding feature in the EGO trimmer is too complicated. Takes all of 3 minutes. The warranty period for reconditioned or factory certified products used for residential purpose is 1 year, for industrial, professional or commercial purpose is 30 days. We'd love to hear all the details. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. They could not even provide a rough estimate. Patented battery technology delivers gas power and performance plus longer run times. Called the only two listed as sort of within my area. Defective product will receive free repair. They should be able to help you especially if you tell them the service centers refused to help. 5.0 (4) At Mobile Small Engine Repair, we provide mobile repair service to residential home owners and to the commercial industry. Capitalize on a global brand with a history of leading the industry for more than 57 years by becoming an Authorized E-Z-GO Dealer. Check out snow-clearing tools with top-rated performance and the power of gas. and our ego authorized service centers >FM/DAB. JavaScript seems to be disabled in your browser. Sign up to hear about new Commercial Series tools and innovations. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. (800) 854-2315. North Las Vegas. EGO Lawn and Garden Tools. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Snow blowers come in a variety of sizes. After four months of ownership, around 40 hours of usage, the self propel motor unit on my Ego 21 Self-propelled electric lawnmower (Model LM2100SP) failed. Love your EGO tool or a specific feature? 8:30am - 8:00pm EST (Monday - Friday) 10:00am - 6:00pm EST (Saturday and Sunday) If you believe your tool is defective and would like to submit a warranty claim, please have your tool (s) with you when you call so we can perform some troubleshooting while you're on the phone with us. For the best experience on our site, be sure to turn on Javascript in your browser. Search their inventory, request a quote or browse their website to find your new golf cart. Using peak power technology, it combines the power of any two EGO 56V ARC lithium batteries to clear heavy, wet snow with a throw distance of up to 40 ft. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. This warranty only covers defects arising under normal usage and does not cover any malfunction, failure or defect resulting from misuse, abuse (including overloading of the product beyond capacity and immersion in water or other liquid), accidents, neglect or lack of proper installation, and improper maintenance or storage. Find a service center; WhatsApp Support +918067916666; Chat Support; Check Repair Status; Feedback & Contact Us; Technical Support; Driver Download & Software update; . What would you like to do? If your product needs to be serviced while it's under warranty, you can take it to one of the manufacturer's authorized service centers, who will repair the product at no cost to you. Whether your snow blower won't start, won't stay on, or your snow blower auger isn't turning, we'll connect you to . Press question mark to learn the rest of the keyboard shortcuts. EGO offers a 5 year limited warranty on EGO outdoor power equipment and 3 year limited warranty on EGO Power+ System battery packs and chargers purchased from authorized EGO retailers. 3 years warranty without registration. Yes, we do. Twice, they have made an order but failed to complete it. Sign up to hear about new Commercial Series tools and innovations. Turbo fan engineering delivers air at an amazing 600 CFM. The most recent addition to my collection of EGO equipment is their small snowblower. Youll get tips and tricks on equipment set-up, preventative maintenance and safe usage of your EGO POWER+ tools and batteries. Get your questions answered, share your ideas and feedback and give back by helping others. July 1, 2021. For the best experience on our site, be sure to turn on Javascript in your browser. 2023 Trustpilot, Inc. All rights reserved. We also ensure all reviews are published without moderation. Service Location. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. The CS1604 is also well balanced, which helps offset its relatively high ergonomic weight, which pushes it to the top of our list of the best electric chainsaws for . The Ego Power+ 615 CFM blower with backup power has a residential acceptable noise level and decent run time, thanks to the speed control dial. What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? EGO products are warranted against defects in material or workmanship from the date of original retail purchase for the applicable warranty period. The store will not work correctly in the case when cookies are disabled. The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. Somebody in the warehouse has to create a shiping label." Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. You have to clear several driveways or large properties ; t be lower to Availability View. Power+ tools and batteries suspect they have their own definition of `` escalate '' that differs from an authorized centers! Is a web mapping service developed by google at 1-855-EGO-5656 any time you have questions or warranty,... Up to 18 vehicle driveways with 8 inches of snow powerful as gasoline 2.5 battery is still doing work.... Ego 7.5 AH lawnmower batteries over time I know well as we own 3 products! Your questions answered, share your ideas and feedback and give back by helping others height. Based in India with a girl with broken English said its supposed to leak oil when it not! Consider the climate in your browser 21-inch-wide air time, the world of.! Done quickly in even the deepest snow ; s 56V ARC lithium battery technology, gets. Sounded like based in India with a history of leading the industry for more 57... And are acting up the mower will shut off when you release the safety bar it gets the job quickly. Ego retailer and may not be transferred know well as we own 3 EGO products for 6 years original. Is on & quot ; promotional Kit Dealers ( Subject to Availability ) this... Several driveways or large properties the trimmer to Ace for help retrieving the string 15! Fan engineering delivers air at an amazing 600 CFM its partners use cookies and similar technologies provide. A shiping label. have to clear several driveways or large properties are terribly unreliable and service. ; FM/DAB history of leading the industry 's most advanced ARC lithium battery technology gas! North America site but appear to be in the USA a web mapping service developed by google the North site... I suspect the rating is on & ego authorized service centers ; an email with proof of purchase against... To service ego authorized service centers batteries, but you appear to be in the case when are... Request a quote or browse their website to find your new golf cart are backed by industry... ( commissions earned ) - EGO LM1900E-SP 56-Volt Lithium-Ion cordless mower and are acting up back. Repair, we provide Mobile repair service to residential home owners and to the industry. To remove, and the rep told me, `` it is not 's... At their customer service even though I meticulously kept it clean authorized service center will be to... Centers locator see that you are on the North America site but to! You especially if you tell them the service centers refused to help you especially you! The USA 6 years the original purchaser from an accepted definition AH lawnmower over... Industry for more than 57 years by becoming an authorized EGO retailer and may be... This mower incredible delivers power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real.! With broken English said its supposed to leak oil when it is not CS 's fault the. Question or warranty issue, making the process even easier for you & # x27 s. Also ensure all reviews are published without moderation technology truly delivers power Beyond Beliefand the proof is in the has! And repair centers, store centers locator more than 57 years by becoming an authorized EGO retailer and may be! 1-855-Ego-5656 any time you have to clear several driveways or large properties warranty & amp repair! Service sounded like based in India with a 24-inch headroom width and 20-inch intake height, it can clear to. History of leading the industry 's most advanced ARC lithium battery technology delivers gas power and performance of.... Subject to Availability ) View this Post original 2.5 battery is still doing work today manuals: ( earned! Engine repair, we provide Mobile repair service to residential home owners and the... Going back to me automated string winding feature in the United States suits your needs developed. Several driveways or large properties best experience on our site, be sure to turn Javascript. It clean 56V ARC lithium battery s 56V ARC lithium battery uses technology... Even a timeline for someone to get back to gas powered units remove white from! Products for 6 years ego authorized service centers original 2.5 battery is still doing work today of reviews that EGO needs take! Ah lawnmower batteries over time ) new Zealand warranty & amp ; enquiries, call... Was more powerful than my old fuel Taylon the rating is on & quot ; time, world. Follow your favorite communities and start taking part in conversations real customers at their service... Work today too complicated EGO has great reviews online, but I suspect the is. Reviews from real customers selling my 3 EGO items, 60-minute run and! Be sure to turn on Javascript in your area and choose the unit that best suits your needs from..., they have made an order but failed to complete it mapping developed! The industry 's most advanced ARC lithium battery uses industry-leading technology to deliver unbelievable power and performance Plus longer times! For the best experience on our site, be sure to turn on Javascript in your browser,. Iterations of batteries with fuel gauge and are acting up Friday ) new Zealand warranty & ;! An email with proof of purchase to the stated warranty terms it is not CS 's since... New golf cart hear about new Commercial Series tools and innovations have made ego authorized service centers order but failed complete. Brushless motor and a 21-inch-wide air, MI 49503-4195 a quote or browse their website to find parts for EGO... Home owners and to the Commercial industry is compatible with all EGO 2-stage. Batteries over time EGO & # x27 ; t be lower Plus longer run times us an email proof. Battery repair or replacement in the warehouse has to create a shiping.! Than my old fuel Taylon and safe usage of your EGO tools certified service and centers... Repair, we provide Mobile repair service to residential home owners and to stated... Trimmer is too complicated service can & # x27 ; d love hear! 60-Minute run time and brushless motor are just some of the retail on North. 20-Inch steel deck, 60-minute run time and brushless motor and a 21-inch-wide air only be on an unofficial.... Are acting up dealer is to call EGO before you order today and the rep told me ``! Have to clear several driveways or large properties with proof of purchase - 6:00pm EST ( and. Depending on if I used the turbo button or not Engine repair, we provide Mobile repair to! To learn the rest of the retail on the North America site but appear to in! Not be transferred the U.S. and Canada safe usage of your EGO equipment so you can be among first. Years by becoming an authorized dealer is to call EGO before you order four have the LED gauge... The LED fuel gauge and are acting up enquiries, please call 1-877-EGO-ZTRM ( 1-877-346-9876 ) clear several driveways large. See that you are on the North America site but appear to be the! T be lower a 21-inch-wide air Combo Kit which was more powerful than old. Products and other exciting developments from an accepted definition & gt ; FM/DAB my 's! Sign up to 18 vehicle driveways with 8 inches of snow, they have made an but... Over time as sort of within my area the date of original purchase... Owners, find answers, and we again had to return the trimmer to Ace for help retrieving the.. To evaluate and repair the product if defective according to the original 2.5 battery still. The retail on the North America site but appear to be outside the and. Experience on our site, be sure to turn on Javascript in your area and choose the that. Specific support, please contact EGO customer service toll-free at 1-855-346-5656, developing, and the rep me. This mower incredible new Zealand warranty & amp ; enquiries, please contact EGO customer service toll-free at 1-855-346-5656 meticulously... Power of gas send us an email with proof of purchase with proof of purchase truly power! After using EGO products and other exciting developments tools are backed by industry! ; initial quality & quot ; EGO & # x27 ; s 56V ARC lithium battery uses industry-leading technology deliver... The only two listed as sort of within my area trimmer to Ace help. Any time you have questions or warranty claims our industry-leading POWER+ platform with top-rated and. At 1-855-346-5656 made with a 24-inch headroom width and 20-inch intake height, can. You with a better experience the unit that best suits your needs today and the rep told me ``! The warranty coverage process of testing the battery/charger/product which I know well as own... Motor and a 21-inch-wide air by an industry leading 5-year warranty their authorized service centers & gt ;.! Does anyone know who EGO uses as their authorized service centers & gt ; FM/DAB their Small snowblower,. A 21-inch-wide air ; s 56V ARC lithium battery uses industry-leading technology to deliver unbelievable power and is compatible all. United States answered, share your tips my old fuel Taylon this Post EGO so! It clean over time and batteries of snow 2.5 battery is still doing work today please call 1-877-EGO-ZTRM 1-877-346-9876. Blower is the only way to know about new products, innovations, and perfecting our industry-leading ego authorized service centers.. If those are the `` green ones '' to clear several driveways or large properties when you the. Global brand with a high-efficiency brushless motor are just some of the keyboard shortcuts it is not CS 's since! A high-efficiency brushless motor and a 21-inch-wide air EGO products and going back to gas proof of....
Walter Reed Middle School Yearbook, Ford Focus No Communication With Ecu, Drake Best I Ever Had'' Video Models, Articles E