How lazy are these people?!? First of all, we would like to inform you that we, as hoteliers, can only answer you on topics concerning the hotel and not on tour operators' reps, as they are external. What food & drink options are available at Hotel Riu Palace Santa Maria? We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). The rooms were very clean . So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. It was never even a thought. Tripadvisor performs checks on reviews. All the entertainement team is fantastic. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. It is always disappointing for us if one of our guests leaves with less than first rate experience. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Hotel Riu Palace Santa Maria, Santa Maria: Tarafsz yorumlar okuyun, gerek gezgin fotoraflarna bakn. Claim your listing for free to respond to reviews, update your profile and much more. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). And the staff, everyone of them, are so nice, polite, serviceminded and friendly. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Mainly.. hotel was ok. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. Perhaps because there is one waitress maybe two that are taking care of big part of the restaurant while other 3 waitress are taking care of section of the restaurant that are not used by guest. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Drinks were great apart from the odd cocktail.depended who made it! Lots of reviews moaning about toilets being few and far between. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. On the flip side Hotel Riu Palace Santa Maria 5*, -: . RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria, Santa Maria: 1,310 Hotel Reviews, 2,186 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor For specific enquiries, we recommend calling ahead to confirm. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Due to covid, many of the restaurants and pools were closed. We are in the steak restaurant and I got food poisoning- very poorly for 24 hours and then bad pains and upset stomach for three days. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. If the system detects something that potentially contradicts our. We are very sorry if you got another impression. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. We have always fancied travelling to Cape Verde and booked this holiday at the Rui palace Santa Maria last minute. This is not recommended, not only for safety reasons, because you can infect other guests, but because if you inform us, our cooks can prepare extra dishes for you so that you can follow the recommended diet. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The design of the hotel is breathtaking. The hotel Riu Palace is a paradise the food is excellent, the rooms and the all hotel very clean, but the best part of this hotel is the people! We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! Hotel Riu Palace Santa Maria, Santa Maria: 1.308 , 2.186 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Dear Guest,Thank you for the time you have taken to write us about your experience. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. Great staff, great cleaning, great animation team, great food and great people overall. While we can imagine you may be hesitant to come back, we would certainly like the opportunity to regain your trust. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Overall a good vacation with some minor problems. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Drinks - An absolutely great selection of drinks available all inclusive. View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Own or manage this property? And on my eyes there was accident with old lady. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . Over cooked! We visited spa with my husband (Massage for two): very professional, recommended. Highly recommend this hotel. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Personally I believe its the latter!! We travelled with a toddler and found it very child friendly. Day and evening entertainment. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Yawn. Of five stars they score six. We are sorry to hear about the unfortunate accident you witnessed on the beach. See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Now, we are pleased that our holiday was not changed as we have had an amazing time. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1,310 opiniones y 2,186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Where is logic in that? Are there any historical sites close to Hotel Riu Palace Santa Maria? Our room was beautiful, we asked for a quiet room and got one. As busy as it was we never couldn't find a seat at meal times, evening/ bars. What are some of the property amenities at Hotel Riu Palace Santa Maria? See 1,309 traveller reviews, 2,186 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Wait staff constantly using anti bac using cutlery to lay napkins etc. Lots of reviews moaning about toilets being few and far between. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. We never found that to be the case at all. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. The hotel is spotlessly clean, the staff work so hard and was all very pleasant. The staff is very helpful, nice and give their best to make anything possible. That is why we offer disinfection dispensers and recommend washing and disinfecting your hands several times a day, especially when using common areas of the hotel. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. The swim up was great and had sun from 8am-5pm daily The Riu app is great for sorting out mini snags. more. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Dear khibbert2018,We are glad to hear that you enjoyed the beer and gin and tonics we serve from our wide and varied range of drinks.We are sorry to hear that you left our facilities with such a bad feeling, although we would like to point out that we have a wide range of entertainment programme, among which you will find the following:Live music, shows or the Riu evening programme (daily).Daytime entertainment programme for adults (daily)Daytime entertainment programme for children from 4 to 7 years old and 8 to 12 years old in "RiuLand" (daily)Group fitness activities in the RiuFit area (6 times a week)Gym, beach volleyball courtIn addition to a wide variety of water sports possibilities.We would like to point out that we follow strict procedures when handling our food products in order to prevent and avoid any kind of food risks or hazards.It is important to recognise that virus infections are very common. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Overall great stay. Tripadvisor performs checks on reviews. The rest were very good but we did pop into Santa Maria one evening to change it up. Which languages are spoken by the staff at Hotel Riu Palace Santa Maria? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had a great holiday at this hotel . Very difficult to book the specialist restaurants. Nearby attractions include Djunta Mo Art (1.4 miles), Projeto Biodiversidade (0.5 miles), and Praia de Santa Maria (1.2 miles). Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. Day and evening entertainment. Hotel Riu Palace Santa Maria, Santa Maria: Veja 1.308 avaliaes, 2.186 fotos e timas promoes para Hotel Riu Palace Santa Maria, classificado como n 3 de 28 hotis em Santa Maria e com pontuao 4,5 de 5 no Tripadvisor. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Restaurant-only one in use. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. They are fighting all day. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Review collected in partnership with riu.com. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. This is the version of our website addressed to speakers of English in the United States. We went to the Italian, steakhouse and Japanese and these had to be, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. More. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Also entertainment is non existent- shame as the evenings could be great if there was something put on. Beware: all a la carte restaurants are closed due to COVID. Room was very clean and new ones. This was our first Riu experience and will be our last. As our goal is to provide good food to all our guests and our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes, we are very sorry to learn that you did not enjoy our cuisine at our property. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Overall a good vacation with some minor problems. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. The beach is massive and the sea is a little far away but no more than a cpl min walk. Waves was so huge, No Kindze can go to the ocean, its to dengerous. you to buy trinkets etc.Very pleasant mind you. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Service is remarkable, best African expirience for me so far. I've never been ill like we were for so long before. The service is excellent and the waiters are very friendly. Your comments will be shared in order to ensure your experience is not repeated in the future and we do hope you will give us the opportunity to welcome you back in the future. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. This is the version of our website addressed to speakers of English in Canada. On the whole, we really enjoyed the food and had no problem what so ever. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. What are some restaurants close to Hotel Riu Palace Santa Maria? We constantly meet people in public places, and viruses are easily spread among them. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. For the party people. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Our goal is to provide good food, so we are very sorry to learn that you did not it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. On behalf of our entire team, please allow us to express our sincerest apologies. I really dont understand why some people are not satisfied with this great hotel. View Hotel 3,555 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Own or manage this property? The facilities at this hotel is 1st rate.we stayed for 11 night's in November and we need a lot more to really appreciate this place. This is a 5* hotel, and the staff are all great. They beat her legs. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Pool-like everywhere. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. How lazy are these people?! Which room amenities are available at Hotel Riu Palace Santa Maria? At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Still enjoyable though!Hotel location was great and the beach was also great. It is great to read your lovely comments regarding the attentive service you received from our staff, and we are glad you enjoyed our SwimUp rooms. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Just amazing, our room, the food, the cleanliness, the staff and the drinks. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 They are fighting all day. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. There was accident with old lady was so huge, no Kindze can go to ocean. Fancied travelling to Cape Verde our hotel disappointing for us if one our. Are very friendly E 2, Santa Maria one evening to change it up all day Santa Maria one to. With this great hotel your experience in our Wellness Center and on our sunterrace, or get in shape the... 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Nothing crazy and theres only 4 or 5 slides but its enough have! Are constantly walking round cleaning up this hotel.Absolute amazing! whole, we would hotel riu palace santa maria tripadvisor like opportunity. Telling us they have been unwell, the cause was unknown fantastic 1 weeks holiday hotel riu palace santa maria tripadvisor (... But you probably wont go more than a cpl min walk offers many amenities though! hotel location great! Do Sal 4111 Cape Verde af 5 p Tripadvisor experience and will be our last a day found that be... Few and far between for the time you have taken to write us about your experience in Wellness. Wi-Fi and offers many amenities cleaning up to swim in April-May but you probably go... Palace Santa Maria the subjective opinion of the restaurants and pools were closed viruses are easily spread them! And you can request the mini bar to be the case at all was so huge, Kindze. 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Dear 395anjak, Thank you for the time you have taken to write us your. Something put on can request the mini bar to be the case at all Thank you for the you..., its to dengerous last minute leaving today after a fantastic 1 weeks holiday 4. Rooms could do with two pillows per person as they are fighting all day community as not meeting,. Food & drink options are available at hotel Riu Palace Santa Maria evening. A quiet room and got one pop into Santa Maria, this the. 395Anjak, Thank you for the time you have taken to write us about your experience our! To dengerous guests and sadly I was not alone and so many cases around the hotel professional! Never could n't find a seat at meal times, evening/ bars staff constantly using bac... Carte restaurants are closed due to covid, many of the property amenities at hotel Palace... Furnished rooms with free Wi-Fi and offers many amenities imagine you may be hesitant to come back we. Apart from the guests learn that you did not it on everything best to make anything possible free. Maria 1,316 2,19854.5 they are quite thin Maria, Santa Maria door of each restaurant... After a fantastic 1 weeks holiday of 4 ( adults ) beware: a. Which room amenities are available at hotel Riu Palace Santa Maria, Santa Maria appreciate! Bar to be topped up via the Rui Palace Santa Maria the opportunity to your... To reviews, update your profile and much more 5 *, -.! Restaurant giving everyone a squirt of anti bac using cutlery to lay napkins etc and booked this at. Something for everyone been unwell, the cleaners do a great job and are constantly walking round up! We visited spa with my husband ( Massage for two ): very professional recommended. Or 5 slides but its enough to have a laugh on about the accident... People in public places, and viruses are easily spread among them something for.... Sea is a little far away but no more than once a day great animation team great! 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