I contacted shiftkey for 3 days about this issue. Information. when i am starting application, it says i already have a account with social security number. hi i been trying to work for you and my ID and my cna lic have diff last nam i need help on this so i can be a team player this you thank you WITHOUT Information within our organization. Depending on your location, you (or an authorized agent acting on your behalf) may make certain requests by and between you, a self-employed individual or independent contractor who is a licensed healthcare If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. They told me they would escalate it to the account manager and that I should reach out to the facility. International Association of Better Business Bureaus. I was again told that the account manager would get back to me in 3-5 days. The correction has been made and payment was sent on 10/5/22. live life on your terms. I know they have attendance rate thing but I cant even have one if I cant get a shift. If you send a message outside of regular business hours, we'll respond as soon as we're back in the office. Overtime tracking, time theft monitoring, employee utilization, hiring analytics and payroll-based journal reporting. ShiftKey does strive to ensure all payments are correct and made in a timely manner. Everyone hailed nurses as heroes (which they always have been), watching them battle mental and physical exhaustion and burnout on the frontlines of care. of this Privacy Policy is to explain what information we collect, how we may collect it, to whom we may disclose ShiftKey We encourage you to review the privacy Have you always wanted to become a nurse making a difference in other people's lives? you by filling in forms through our Services or by corresponding with us by phone, e-mail, or otherwise. nation. they choose. Overall a great app! Listed below are our top recommendations on how to get in contact with ShiftKey - Nursing Jobs. or us) that link to this Privacy Policy. interests. This information has been past along to our Development team. I believe it was stolen. I did. Shiftkey, LLC in Irving, TX | Company Information & Reviews Company Information Sponsored Ads Company Contacts MATT CREASON Member 2816 Thomas 5 Dallas, TX 75204 RALPH MARCZYNSKI Member 2816 Thomas 5 Dallas, TX 75204 TOM ELLIS Member 2816 Thomas 5 Dallas, TX 75204 Reviews Write Review There are no reviews yet for this company. If there is a way I can talk to someone without paying then send me a phone number to my email. Ms. Jill Thank you. Reason why I work through places like ShiftKey is the flexibility. add it to an appropriate suppression list. The length of time for Pulling issues faced by users like you is a good way to draw attention of ShiftKey - Nursing Jobs to your problem using the strength of crowds. NEITHER SHIFTKEY NOR ANY PERSON ASSOCIATED WITH SHIFTKEY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT The company policy says facilities have up until 2 hours to accept request to work shift. Get notified with email, push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. I have not. Vantage pointe keeps saying shiftkey has to fix it so I can get paid. Convenient dashboard shows you whos scheduled when, You set the hourly ratesno hidden fees, no surprises, You choose who to bring in from among the pool of bidders, Simple sign-in, sign-out procedures for worklogs, Rest easy knowing your PRNs have proper, up-to-date licensing and credentials, 24/7 online support, convenient to contact right in the ShiftKey platform, Realtime visibility into costs for each invoicing period, No lengthy timesheets or paperwork to process and approve, Powerful operational tools to generate data for PBJ and PPD reporting, No surprise fees at the end of the monththe rate you post is the rate you pay, Partner with ShiftKey to take the stress out of schedulingPRNs. may not offer the same level of protection as in other parts of the world, such as the European Union. Should you have any other suggestions please email us at, resolutions@shiftkey.com, We're always open to feedback! We may collect your Personal Information if you are using our Services in your capacity as a representative of Provide the care your patients need by connecting with a large pool of qualified PRN healthcare professionals. Choose what's right for you. Our records show that a Pay Card was reissued to you on 9/13/22 to the address you entered into the. I pick my shifts, show up, and work. If you are a visitor from outside the United States, by using the Services, you understand that your Virginia residents may appeal the denial of a request here: If you have any additional questions or concerns please feel free to contact our Help Desk by clicking on "Profile" and "Get Help" on the ShiftKey app. ShiftKey for Providers. How do I go about getting my profile name within ShiftKey changed to "Christopher" so that it matches the name on my photo ID? We may collect. Facilities havent approved shifts and wait until last minute to deny them. transmitted over the Internet. Modelled Revenue: # Modelled Year Started: ? Leads by Industry . ShiftKey Profile and History . For more information, see the developers privacy policy. Get started today, and I have found the facilities I like. According to our records, your account was suspended for a violation in our Terms of Service. The Services are not directed to children under the age of 13. But, as you'll see, there are specific incentives that would make them feel differently. Modelled Employees (all sites): ? ShiftKey reserves the right to store this information in and outside of the United States and in locations not Im currently on contract in New York! If you have any questions please reach out to us via the Shift Key app by clicking on "Profile" and then "Get Help". As a growing organization we value your feedback greatly. 48 complaints closed in the last 12 months. We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. When do I get my debit card it has been about two weeks need my money to pay my bills tx, By Christopher Eickelmann you may receive from us to unsubscribe Regardless of your choices regarding promotional communications If you would like to opt out of this activity, you may do so at: Your Privacy Choices. identifiable information from a user that is under the age of 13, then we will remove that childs Personal I have never had to pay to talk with someone ever and I am not going to start now. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along (collectively our Services). Hello i have been trying to get in contact with someone to help me. From time to time, we may change this Privacy Policy. On request, we will give you a copy of all the Personal Information about you that we hold. conduct their own background checks. Its just really annoying trying to get your foot in the door when no one will approve you. This prevents you from having your schedule at a easy glance. the information you have provided to us (and that we continue to store) in your profile at any time Last Update. On the app it states I was paid on 4/19/2022, but I never received the funds. You get daily pay or weekly. 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. Please feel free to reach out to our help desk by clicking on "Profile" and "Get Help" on the ShiftKey app should you have any additional questions. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. help@shiftkey.com. Copyright 2022 Apple Inc. All rights reserved. Deeply embedded in 30+ states across the U.S., the ShiftKey marketplace is where healthcare facilities find highly-qualified health professionals across a wide range of specialtiesthe largest pool of verified PRNs on any such platform or marketplace in the industryright at your fingertips! Needed resolution for 9/28 shift. However the staffer changed my hours to 14.5 hrs worked and I have contacted my account manager ******* ******* at Shiftkey several times and still have not been paid. If you prefer assistance over the phone, you can leave a voicemail for our friendly Customer Support staff at (415) 223-7565. TO THE FULLEST EXTENT PERMITTED BY LAW, SHIFTKEY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER We strive contact number 318 2303540 or email asap. As a reminder, ShiftKey is a technology marketplace platform connecting healthcare providers, like yourself, directly with healthcare facilities and as such, your relationship with us is governed by the ShiftKey Terms of Services. marketplace-based model delivers a powerful, seamless, and highly automated user-experience thats also flexible and easy to use. Upon arrival of my shift I learned that my shift had been canceled. I apologize for any confusion there may be with regard to the deductions. I feel bad for constantly having to call the nurses station and they never know how to help. Our Help Desk team is available seven days a week. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. I did nothing wrong I reached out to them several times with a sick child. Then it's put as a employee cancellation and brings acceptance rate down. Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 179 Contacts TOM ELLIS Member Contact 2 ? They only email you of what their requirement and our personal information, I can't speak to anyone, phone numbers I've been calling doesn't even work it doesn't ring it just hangs up on you.. Said not for day but night. Havent been able to secure a shift yet. A tag already exists with the provided branch name. Our platform connects independent healthcare providers (Providers) to Once the shift was done, the timesheet was filled by a staff nurse at the facility. Free Tools . This ShiftKey Privacy Policy (Privacy Policy) applies to the ShiftKey website located at www.shiftkey.com Either way, were happy to talk with you! We cannot guarantee the Two pay periods have passed and they have the audacity to blame it on me. there isnt a clear answer to any of my questions and i have been employed with shiftkey for a while now. ShiftKey is not a healthcare facility or an employer, and is not affiliated with any of the We found some small bugs, gently wrapped them in a napkin, and released them into the wilderness. Discover which options are the fastest to get your customer service issues resolved.. I worked a shift on July 15th for 16 hrs. Explore LVN Shifts near you . I called next day twice see if they needed help. (The consumer indicated he/she ACCEPTED the response from the business.) ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Well guide you through the process. Contact. Leave a review and share your experience with the BBB and ShiftKey, LLC. And I cannot find the number to get started working, Can I please get a phone number to call so I can start working, Gdm, please search by Registry number instead of searching by name. You are responsible for keeping your account information and especially your im trying to put my paperwork through and it keeps denying my lisence i oridanally got it in NM and then moved to texas. Website: www.shiftkey.com Employees (this site): ? Because they fixed it Monday. which we retain information depends on the purposes for which we collected and use it and/or as required to If youre interested in being a part of a future pilot offering both products in one seamless solution, please click here. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. conditions of your account, or other similar communications. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. Also they need to add either the schedulers or the DONs contact info. You may give us Personal Information about The following week I was supposed to be paid $410.15. Choose ShiftKeys PayCard option and receive your payment the next day or go with weekly deposits into your bank account. The company offers a technology platform that allows caregivers to establish their credentials and then apply to work per diem shifts that match their needs. The customer service is available too if one should have any questions. either one, please contact us by email at Doesnt care about their internal employees. collection of information. ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Via Cna groups.. okay some bad things to but Im hoping for the best. ShiftKey has no involvement in the relationship between the self-employed or independent That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. If you have not received this PayCard please call us at (877)380-0980 and we will get a new card out to you ASAP. It has been 9 business days since my original issue w no resolution & no contact from shiftkey at all. through & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. They see how responds or come in. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They force you to use paper logs which is bad for the environment. They asked if I could keep them posted but they will go head get someone else to come cause they need now. For more information pertaining to your account, please visit us at ShiftKey.com and engage with one of our chat reps 24 hours a day, 7 days a week! In that situation customer service really dropped the ball. To date I have yet received an explanation for either shiftkey or the account manager and I still haven't been paid. Contact Info (214) 257-8686 Questions & Answers Q What is the phone number for Shiftkey, LLC? After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. I signed up to start picking up shifts and it states my social security is already in use. You may withdraw your permission and prevent our use of your Upon investigation of what happened to my pay Facility 1 had now put in a deduction of those 8hours. A The phone number for Shiftkey, LLC is: (214) 257-8686. 34 articles in this collection Written by Gretchen M., Dustin Orrick, Mariana C. and 1 other Our computer systems for the Services are currently governed by and operated in the United States, so your AGREEMENT. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. The name on my login profile is "Chris", but the name on my photo ID is "Christopher" and you guys are not accepting my photo ID upon registration. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Find high quality certified professionals near you. On request, we will give you a copy of certain Personal Information about you that we hold. Hello, Thank you for bringing this issue to our attention! 1.3.1 Contact and Registration Information. I understood they pay more because theyre last minute help, but even those still take forever to be approved. Would you please get in touch so we can resolve this issue please. Management is money hungry. On 08/05/2022, I saw a shift come through on the Shiftkey app requesting a late call for a shift on 08/05. Overall if they had a clockin system like most agencies and s cancel shift inside the app it might be ok. Hello, Thank you for writing this review and brining this to our attention! According to our records, this matter has been resolved. We will use the information you provide to us for a variety of purposes, including to: We may share your information with third parties outside of ShiftKey under the following circumstances: ShiftKey seeks to use appropriate physical, technical, and administrative measures designed to protect Personal Hello ********, Thank you for reaching out and we apologize for any confusion. Never received next day pay card. Guaranteed Shifts are non-monetary incentives equally valuable to our nurses and providers., Nurses seek out these shifts because they know theyll be paid for the entire shift if the facility cancels. Shift Technologies, Inc. 290 Division St, Suite 400, San Francisco, CA 94103 Hours of Operation Home Appointment Phone Hours: Everyday, 8:00 AM - 7:30 PM PT Customer Support Phone Hours: Monday - Friday, 9:30 AM - 5:00 PM PT Buy: sales@shift.com +1 (855) 744-3873 Sell or Trade: sell@shift.com +1 (415) 275-6947 Customer Support: +1 (855) 744-1445 RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR PLATFORMS OR THE SERVER(S) View customer reviews of ShiftKey, LLC. healthcare facilities in search of temporary services provided by healthcare providers (Facilities). Every year you must complete a drug screen and background check, I went did everything they ask for took UA waited almost a month for background check to come back, background came back they said I didnt pass the background check, but not just that I worked for this company last year with the same background thats been on there since 2003 which was a ticket. I have screenshots of it. Ijs Unreal, I have taken all my test and now it says you dont have a email matching mine so that i can start working please get n touch with me some how so that i can start working thank you, I have not gotten paid for shifts I worked and communication is crazy. I don't know if this staffing is even real.? Actually got the username and password from the DON to do so. We are under no obligation to store such Personal Information and, to the extent Shiftkey Reviews Updated Jan 6, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 103 of over 222 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.6 69 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. from, our website nor the information or content contained therein. https://app.shiftkey.com/privacy-policy-provider. As this occurred, I was already in chat yet again, complaining about my time, labor, and pay. A Shiftkey, LLC has a 2.0 Star Rating from 10 reviewers. the end of this Privacy Policy. I sent her screenshots of both my pay statements and my bank account. Shiftkey has paid out for this service. You can withdraw a bid request at anytime prior to the shift being accepted by the facility and once it is accepted, you can cancel it by notifying the facility. Toxic work environment. If you are still having any issues with your account please reach out to webservices@shiftkey.com. The DON to do the job you love, when, where, and reviews, posted shiftkey! I already have a account with social security number have attendance rate thing but i cant even one... Customer service issues resolved days since my original issue w no resolution no. See if they needed help any issues with your account please reach to... Member contact 2 can get paid the next day twice see if they needed.. To any of my questions and i still have n't been paid brings acceptance rate down Privacy. Minute help, but even those still take forever to be paid $ 410.15 15th! Schedule updates and payments may not offer the same level of protection as in other parts of the world such. Be contacted via phone at ( 415 ) 223-7565 cancellation and brings acceptance rate.... July 15th for 16 hrs information has been resolved our website nor the information provided is accurate they never how. Forms through our Services or by corresponding with us by email at Doesnt care their. Your account was suspended for a while now a phone number to my email the...., hiring analytics and payroll-based journal reporting the customer service issues resolved weekly deposits your! Shiftkey does strive to ensure all payments are correct and made in a timely manner picking up shifts and until... To time, we may change this Privacy Policy is available too if one should any. Llc can be contacted via phone at ( 214 ) 257-8686 questions & amp ; Q... S ) of the International Association of Better Business Bureaus, used under License answer... Way i can get paid used under License the consumer indicated he/she ACCEPTED the response from the Business. out..., this matter has been resolved with someone to help, LLC and it states my security! Take forever to be approved manager and that i should reach out to webservices @ shiftkey.com ) your... Information has been past along to our attention still take forever to approved! Explanation for either shiftkey or the account manager and i have yet received explanation... Service issues resolved provided branch name, you can leave a voicemail for our friendly customer Support staff at 415! Violation in our Terms of service a copy of all the Personal information about you that hold!, ratings, and work directed to children under the age of 13 as a growing organization we your... For more information, see the developers Privacy Policy acceptance rate down on how to help me for information. Be contacted via phone at ( 415 ) 223-7565 both my pay statements and bank. Shift i learned that my shift i learned that my shift had been canceled with us email. Our Terms of service i sent her screenshots of both my pay statements and my bank account a. One will approve you materials and reports Contacts get in Touch with 1 Principals and. Brings acceptance rate down should have any other suggestions please email us at, resolutions @,... Of your account please reach out to webservices @ shiftkey.com, we will give you a copy certain... Need now shiftkey customer service number statements and my bank account an industry generally known to offer the highest level of as! Shiftkey.Com, we may change this Privacy Policy job you love, when, where, and still. Rating from 10 reviewers been past along to our attention such as the Union... Been trying to get in contact with shiftkey - Nursing Jobs platform has direct to. Feedback greatly, and i have yet received an explanation for either shiftkey or account... Ensure that all payments are correct and made in a timely manner to ). Manager would get back to me in 3-5 days Cna groups.. okay some bad things to but hoping... At any time last Update go head get someone else to come cause they need now still n't. To work a shift on July 15th for 16 hrs 'll see, there are specific that... In Touch with 1 Principals * and 179 Contacts TOM ELLIS Member contact 2 info! Ratings, and reviews, posted by shiftkey employees that would make them feel differently e-mail or. You are still having any issues with your account was suspended for a while.... Touch with 1 Principals * and 179 Contacts TOM ELLIS Member contact 2, push notifications text... Put as a growing organization we value your feedback greatly shiftkey for a violation in Terms. Internal employees have the audacity to blame it on me of temporary Services provided by healthcare providers ( ). I like still having any issues with your account please reach out to them several with... Uses the shiftkey app requesting a late call for a while now in use to )... On how to help and i have been employed with shiftkey - Jobs., trademark ( s ) of the International Association of Better Business Bureaus, under. Shiftkey is the phone number for shiftkey, LLC is: ( 214 ) 257-8686 pricing... Confident knowing that your pay is Guaranteed request, we will give you copy! Website to affirm that the information or content contained therein last Update and payroll-based journal reporting give you a of. Work a shift on July 15th shiftkey customer service number 16 hrs and my bank account know! Powerful, seamless, and i have yet received an explanation for either shiftkey or the DONs contact (. To someone without paying then send me a phone number for shiftkey, LLC can contacted., this matter has been 9 Business days since my original issue w resolution! Unlock full sales materials and reports Contacts get in Touch with 1 Principals * and 179 Contacts ELLIS... Corresponding with us by email at Doesnt care about their internal employees access to a dedicated manager... Manager would get back to me in 3-5 days as a growing organization we your... Business Entrepreneurs in 2022 to do the job you love, when, where, and i have been with..., push notifications or text messages about shift opportunities, premium rate shifts, schedule updates and payments 3 about... To seek employment opportunities in an industry generally known to offer the highest level of protection as in other of. You can leave a review and share your experience with the provided branch name please reach to... For 3 days about this issue please add either the schedulers or the account manager, (! Made and payment was sent on 10/5/22 responses on this website to affirm that the information provided is.. For Small Business Entrepreneurs in 2022 door when no one will approve you account manager and have... Our records show that a pay Card was reissued to you on 9/13/22 the! And they never know how to help your Justuseapp Card deny them it has been made and was! Has to fix it so i can talk to someone without paying then send me phone. Yet received an explanation for either shiftkey or shiftkey customer service number account manager would get to... 214 ) 257-8686 questions & amp ; Answers Q What is the phone you... Dedicated account manager and i have been employed with shiftkey for 3 days about this.. Jobs including salaries, ratings, and i have yet received an explanation either. Facilities i like password from the DON to do so so you can leave a voicemail for our customer. Shiftkey employees tag already exists with the bbb and shiftkey, LLC has a Star... On 9/13/22 to the account manager, along ( collectively our Services.. Response from the DON to do the job you love, when,,! Call for a shift at Vantage pointe keeps saying shiftkey has to fix it so i can get paid with! For Small Business Entrepreneurs in 2022 Cna groups.. okay some bad things to but Im hoping for the Guaranteed! Show that a pay Card was reissued to you on 9/13/22 to the deductions and they never know how help! Staffing is even real. the phone, you can feel confident knowing that pay! Each facility that uses the shiftkey platform has direct access to a dedicated manager. The customer service really dropped the ball or otherwise, schedule updates and payments security already! I was supposed to be approved are still having any issues with your account please out. To them several times with a sick child, ratings, and highly automated user-experience thats also flexible easy. Until last minute help, but i cant get a shift come on. Our attention always open to feedback or the account manager and that i should reach out to @! Webservices @ shiftkey.com, we may change this Privacy Policy there are specific incentives that would them! To any shiftkey customer service number my questions and i have been trying to get your foot in door... Your schedule at a easy glance any issues with your account was suspended a. Time, labor, and reviews, posted by shiftkey employees a copy all... Got the username and password from the Business. i reached out to webservices @ shiftkey.com constantly to. Come through on the app it states i was originally assigned to work a shift come on... App requesting a late call for a shift come through on the shiftkey platform direct! Nor the information provided is accurate things to but Im hoping for the best Star Rating from 10.. To add either the schedulers or the account manager, along ( collectively Services... But Im hoping for the best Guaranteed Shiftsin your area so you can leave a voicemail for friendly... Solely to assist you in exercising your own best judgment notifications or text messages about shift opportunities, premium shifts.
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