that traditional brick-and-mortar businesses do. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. Tyndall AFB , FL 324035555 Customer Service. Exchange Post. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. Of those, 53 are located here at HQ Exchange. TRANSPORTATION . Every cent we earn goes back to our customers in one form or another! Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. JB Lewis-McChord, WA 984331672 2023 The EXCHANGE, You can also search by City/State or Base Name. Branch: Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Status: GMs are not authorized to offer merchandise discounts to members of private organizations to support fundraising or membership drives. 125 were here. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. Hours Not Provided Building 950 . Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Download Adobe Acrobat to view pdf documents. Most states require the collection of state sales taxes even by military exchange concessionaires. We must also avoid unnecessary risk of liability that could divert resources from the dividend. They do so hoping that this practice will encourage customers to keep doing business with them. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Get exclusive email-only offers and advance notice about sales & events. Lousy hours and limited selection. About the Exchange. Customer Service. A variety of concessions operate inside the Exchange complex. United States, Mon-Sat: 0900-1800 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Sun 0900-1800, 254-532-7200 In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. About My Order. See details and enter for your chance to win! AAFES KADENA BX UNIT 35163 Note: Italian POL coupons expire each year on the 30th of September. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Sun: 1000-1700, 509-244-2832 APO, AP 96378-5163 If the system is clear, no record is kept of the inquiry. Matthew A. Beatty General Manager(253) 964-5955. In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Visit your Exchange facilities. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. United States, Mon-Fri 0900-2000 2023 The EXCHANGE. 4081(a) is the US code that covers Federal Tax on gasoline). Shipping & Delivery. We have an Express/Class Six Store in front of the Main Exchange complex. See details and enter for your chance to win! Get exclusive email-only offers and advance notice about sales & events. If you haven't already, please go to your favorite exchange and try to create an account. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice The Army & Air Force Exchange Service remains committed to increasing the value of the Exchange to its customers while continuing to give back to the military community. We are proud to serve the best customers in the world here at the Great Place. AAFES Logistics Customer Service Contacts . The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. 104). Marine Corps Unfortunately, there are occasions when we misjudge the demand for a particular item or there is a manufacturer shipping problem and the item(s) does not arrive in time for the sale. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Tampa, FL 336215050 Retired The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. FAQs. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Olympic Services Mall Facilities: Bldg. Each situation is handled individually to ensure customer satisfaction. Shopping the Exchange pays dividends! Mon-Sat 1000-1900 . Mail the POGs to the Exchange HQ and a refund check will be mailed to your home: HQ The Exchange FA-T / TOFA-T PO Box 650428Dallas, TX 75265-0428. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Coast Guard Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Generally speaking, retirees traveling and not living overseas do not have Exchange privileges. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. Once the identity has been verified, customers are advised to establish their own Username / Password. HR Office 254-532-9514, Bldg. Contact Us. Rank: Underpaid for the amount of hours worked. Unknown The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. Get exclusive email-only offers and advance notice about sales & events. Sun 1000-1700 . Mon-Sun 24 hours. Corporate Communications Editor / Staff Historian Main Store Bldg. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Exchange By The Numbers. . About My Order. Active Dan Daniel DC Customer Service Office: (757) 888-2827. (Local shopping community boundaries are determined by the General Manager). General Manager Get exclusive email-only offers and advance notice about sales & events. Bldg 2465 You truly get a return on your shopping investment when visiting your local Exchange. javascript must be enabled for the correct page display. It may be possible to order the item from shopmyexchange.com. 219 1-512-672-7445 036-868-2240 Daily 0800-1800 Make Reservation Car Rental Air Force Inn 1-512-672-7433 036-868-2239 Daily 0800-1700 Olympic Services Mall Facilities: Bldg. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. Call Customer Care on (214) 312-6690 Our concessionaires are civilian-owned businesses and they must comply with state tax laws. However, the DoD has determined that pennies are too heavy and are not cost effective to ship. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. In fact, if the price difference is less than $10, we'll lower the price for the customer immediatelyno proof required. The headquarters organization is divided into directorates. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. Not great hours though. Unknown Atlanta DC Customer Service Office: (404) 469-5267. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. Other Co-workers make the work more enjoyable, but pay was not great. They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. An even exchange or refund can be made within 90 days, except as follows. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 javascript must be enabled for the correct page display. Get exclusive email-only offers and advance notice about sales & events. Steven Smith This policy enables the Exchange to keep the price of gas overseas more closely balanced with sell prices in the US. Get exclusive email-only offers and advance notice about sales & events. Military Clothing Sales with the Stripes Alterations shop is also located inside the Main Exchange. There are 70 military authorizations in the Exchange worldwide. on motor fuel. Go to the nex instead. History and Mission. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. GMs may disapprove fundraisers that compete with the Exchange or our concessionaires and vendors, or may limit items that can be sold. Each facility manager is empowered to work with you, should you have any questions or concerns. Have an item to return? Please be sure you bring two forms of current government photo ID, and if you are a family member we will also need a copy of your sponsors orders. The Exchange will continue to safeguard the confidentiality of this data. Welcome to Tyndall AFB located in the panhandle of Florida. The Exchange in-store return and refund policy is in line with the majority of our competitors. 22 Photos . To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. History and Mission. See details and enter for your chance to win! AAFES supports an extremely mobile customer base. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? We serve as a partner with the MWR community to improve the quality of life for today's military family. Navy Our policy is to ensure customers are completely satisfied. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. Army and Air Force Exchange Service (AAFES) complaints contacts. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. We appreciate your patronage and consider our military and their families to be the best customers in the world. . Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. Every cent we earn goes back to our customers in one form or another. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. Military Exercises & Contingencies. Matthew A. Beatty General ManagerJB Lewis-McChord. Do you have something to contribute? The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Sun 100-1700 . Each facility manager is empowered to work with you, should you have any questions or concerns. Exchange Quick Facts. On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. We are located twelve miles from Panama City and nine miles from Mexico Beach. Inspection; Testing & Evaluation; 97, David SwensonGeneral ManagerOkinawa Consolidated Exchange. Sat 0900-1700 When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. Ft Hood, TX 765440000 Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. Military Exercises & Contingencies. Mon-Sat 1000-1900 . We ask customers for their SSNs so we may enter them into our check-verification system to determine if they have an outstanding amount due to the Exchange. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. They are keys to the success of the Exchange and our headquarters. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. OK Skip to main content Find jobs Company reviews Find salaries Upload your resume Sign in Employers / Post Job Start of main content What Where Find jobs Date Posted Salary Estimate Job Type The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. PO Box 660202 Nicholas Nguyen General ManagerMacDill AFB. United States, Mon-Fri 0900-1900 In these facilities, the Exchange employs more than 40,662 worldwide. The system is designed to check the SSN against those on file. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. Doing Business With The Exchange. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. Lewis Main Shopping Center Bldg 5280 Slim Chickens (253) 964-4430 3108 N Boundary Blvd Sun 1000-1700, 813 840 0511 The Military Star card is accepted at all Exchange activities. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Please allow us to explain our overseas gas pricing policy. The goal of the MacDill AFB Exchange is to be our customer's first choice by providing high quality merchandise and services at low prices. DSN 318-430-1168. Bldg 926 We are truly Family Serving Family at the Exchange. Please feel free to email me at BeattyM@aafes.com. 2023 The EXCHANGE, You can also search by City/State or Base Name. For Overseas Customers. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. 2. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Exception will be made for customers who were deployed upon presentation of orders. AAFES Pizza Hut TAKEAWAY ONLY . AAFES Taco Bell TAKEAWAY ONLY . They are keys to the success of the Exchange and our headquarters. Every cent we earn goes back to our customers in one form or another. Our mission is to provide authorized patrons with quality merchandise and services of necessity and convenience at competitive prices, while generating earnings to supplement appropriated funds for the support of Army and Air Force morale, welfare and recreation (MWR) programs. Let us hear from you! Additional information can be found online under the Privacy Notice link located at the bottom of this page. 220 Mall Lane, Suite 2 Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. 2023 The EXCHANGE, You can also search by City/State or Base Name. Civilian AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. If you think your situation is exceptional, case-by-case Exchange Privilege concerns should be addressed with legal and customs officials or Exchange managers. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) If a customer buys an item from us and finds it currently advertised for less (whether at an Exchange, Navy, or Marine Corps exchange or a local retailer), we'll refund the difference when presented a receipt within 14 days of purchase. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. See details and enter for your chance to win! We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. We use intelligent software that helps us maintain the integrity of reviews.. Email. In addition each facility has customer comments cards.