Current Bid: $2.46. Finish with a light pass on your nose and cupid's bow. Raleigh, NC, Verified Reviewer. Achieve an airbrushed look with primer and foundation spray formulated with hydrating ingredients that cover imperfections, fine lines and wrinkles. Katie treloar The offer is deceptive from the start- they make you jump through hoops just to try and cancel. Dermatologist tested & recommended. I believe they are a scam! Wish I could just keep it and use it. Because I had two remaining installments of $72.63 left. Privacy policy & data management All this for $39.95 with a coupon code (SAVE50) that brought it to $19.95. I would like to return the product and get this balance off of my credit report. Products sent to me that I did not order, along with customer service when I called to complain. With membership, you can order what you want, when you want and as often as you want! Disclaimer: The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. against the law. Desired outcome: How is a training session supposed to correct that? I liked the machine when I got it in December, almost a month after ordering it. There are many skin brightener reviews available, but it seems to be challenging to choose one from many. There are two types of claims you can make: (1) an option for payment; and/or (2) an option for Credit Services. [protected] And we still have it available to return but I can't contact anybody to return the machine because they say my account has been closed yet I'm still responsible for the balance of a product that we don't even want and we're just stuck with. Lasts up to 12 hours. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. The company left an official comment to this complaint. Merchandise that arrives up to seven days later will be subject to a 25% restocking fee, and anything after 14 days will be refused and returned to you at your expense. replacement of stylus or better instructions on how to get it to work for me. If this company truly believed in customer service, they would take all of these negative reviews into consideration and make it so much easier to see exactly what you are getting into and how much it will cost. Spent many cell minutes trying to talk to: Please note that you cannot upload a file that is larger than 2MB. Glenda C., $13.59 - $15.99. It has been several weeks and I have still not received item. Do not purchase anything from this company. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Maybe giving them a crappy review. I have tried several times and just get a recorder saying due to high volumes of calls we will call you back within 72 hrs. AC Anna Campbell 1 review US Oct 30, 2022 Overpaid for services not received These people act like we are idiots their product is mass produced and the end result is a defective product that doesn't last more than 3 weeks yet they have already pumped out so much money from my credit card it's ridiculous and illegal I never once said auto pay my bills to my credit card I want to see myself what I'm supposed to be paying for to make sure it's not a scam which in this case yes it is a huge scam! If you are only going to be doing your foundation with the airbrush, then the basic should be fine, but, if you will be doing your entire face including (eye shadow, brows and lashes) Then the various speeds of the Pro System is a must!Please remember, practice makes perfect..Don't expect to pick up the airbrush for the first time and get the same results as the skilled professional on the infomercial..For me, this is by far the best make up I have ever used and I will never use anything else..I highly recommend this makeup to anyone who is willing to take the time to learn to use the product correctly You can view all their prices on their website (I could not determine whether to order online or to call and order), and when I finally called to place my order I was told at least a few times what I would be paying. Luminess Air - Skin-Brightener Kit The manufacturer includes a color match option to tailor its make-up kits for various skin tones. Privacy policy & data management Hi, You can do a chargeback with your credit or debit card. Key Takeaway: DONATE NOW! I can not return if I am not able to get in touch with this. Verified Promo Codes: Avail 10% OFF on Luminess Air Breeze. Does not cost 29.95. However, this brand comes up short due to its high cost and confusing pricing plan. She says I owe some $265 to the company. Use before or after foundation application. Stafford Texas, Luminess Air Genesis Brands-Ultimate Scrubber-Luminess - LPGHP Gel Nail Systems LLC - Luminess Cosmetics, LLC - Luminess Air - Luminess Fraud - Unauthorized Debits from your Bank Account - Misrepresentation sale over the phone Stafford Nationwide, Luminess Air Luminess Air Direct This company will steal your money Web Nationwide, Luminess. Bottom Line: Yes, I would recommend this to a friend. Was told there is no warranty, mainly because I had stopped auto-shipment, which is another major rip-off! You can even add it to any airbrush product to make it more sheer and hydrating. Our email subscribers get early access to new launches. Received it and watched all the videos! Skin is left feeling and looking supple with subtle glows of highlight and a hint of sun-kissed bronze. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. * Orders received after 3PM CST will be processed the following business day. Butylene Glycol chemical helps make things water-soluble. The feedback form on this page can be used to report content that is not accurate, up-to-date or questionable in any manner. Please help! 542. If possible, ask the representative for a refund. Poor customer service. To upload your physical paper receipt, simply take a picture of it with your camera or phone. Heres a summary of some of their most insightful comments: For those who love experimenting with makeup, home airbrushing systems make a lot of sense for taking things to the next level. The best discount available at this time is 55% off from "50% Off Sitewide Coupons". Privacy policy & data management When you proceed with cancellation, the tell you that you owe even more money. Download the mobile app & discover the world of LUMINESS. Now I just have a bad taste in my mouth. X | CLOSE. Tried several times to use it and unit did not work the way it was advertised. I received my order 3/20/22, I did not use it. I have advised my credit card not to allow any more purchases. And let me be honest. Shop your favorites online, then select the Auto-Delivery option and add to cart! I want out and the money returned to me. Even though I cleaned it exactly as the instructions and videos say. New cases and investigations, settlement deadlines, and news straight to your inbox. Stafford,Texas Nationwide, Luminess Air They advertised their product for $19.95. What do you suggest I do? I now have a useless stylus that will not spray my makeup. This makeup is designed for spraying directly on the face, and you can further blend it in with the brands brushes. Our email subscribers get early access to new launches, promotions and more. 10% OFF COUPON CODE. But if you don't believe it, just Google the lawsuits against this scamming company! However, high prices and an unclear rent to try program might be a reason to stay away. The customer rep could easily have paid off the machine and then canceled the auto-delivery. We do NOT intend for the information presented through our articles to replace the medical relationship with a qualified physician, nor does it represent specialized advice. Conair Copper Pro Air Thermal Medium Round Hair Brush Conair 57 $15.99 When purchased online Conair Copper Pro Air Thermal Small Round Hair Brush Conair 65 $13.99 When purchased online e.l.f. Company required you to pay return shipping for their defective product. 10 Times Less Makeup. I purchased Luminess Air and really liked the product. I have not used it, want to send it back. Ok I have order this system 3 times now the 1st one on may9th 2022 never received it so yes I cancelled so now on may 25th 2022 I reopened the site and ordered the free trial for 30 days I still haven't received that one Ethier they sent it through DHL.com Again and they keep your package for 30 days its their law anyways so I tried cancelling that order company did not make it clear that they would be signing me up and charging me every month $60 for their garbage makeup. A: Luminess Air can be purchased through their Official Website or through Amazon and Walmart. The man told me I would be charged $148.54, he neglected to tell me that there would be two charges of that amount. $16.40 shipping. There is a penalty of a restocking fee and if there is a cost to ship it back, I will find out shortly when I get to the post office. Leave a review and share your experience with others. Told them I would not pay the shipping on their defective product and that I would return both devices and never do business with this company again. This creates a polished look for taking photos. Lot #205 Item: 3ef-261522. After dozens of attempts at reassembling my air pen, I could never make it work again. Terms of use & conditions of purchase, 2022 Luminess Direct LLC. Continued to send more make up after i told them i dont want no more of their prodoct. It takes a while to learn how to use the airbrush system for this product. Luminess Air was founded in 2007, specializing in cosmetics, beauty, airbrush cosmetics, spray-on cosmetics, and makeup with the help of potential components. Im not going to send back anything and desire no more inconvenience. These people are true scams. Have call and I was put on hold. Your results can and will vary. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. The product clogs occasionally, causing a delay in make-up application and could damage the airbrush. Is this your way to help people attain the airbrushed look of their dreams? If you return your order for the complete airbrushing kit, you wont be billed for the subsequent payments, but you will not be reimbursed for your initial trial cost. This browser does not support PDFs. I bought my Luminess last year online and was over-charged, in one day they charged me twice, not once but twice, and when I called to cancel my membership, I was charged one more time. The Luminess Air airbrushing system lets you create a flawless makeup look at home. Regardless, we only recommend products or services which we use personally and/or believe will add value to our readers. All Luminess Airbrush system purchases will automatically enroll you in an auto-delivery program where you will receive cosmetic refills consistently. Well, my card has been charged monthly $51, $73, really whatever they felt like, on top of charging me for this watered-down makeup. Desired outcome: Know how much that is? LUMINESS is the #1 World Leader in Airbrush Systems and Airbrush Cosmetics. More than 250 customers have left reviews for Luminess Air here on HighYa. Nancy Jo Wilmink. All rights reserved. Luminess needs to improve its customer relations. New to ClassAction.org? You can request both a Payment and Credit Services . Read more here: Camp Lejeune Lawsuit Claims. Ending Friday at 7:07PM PST 2d 13h. It does not make you look younger but it does hide mild blemishes. Luminess Airbrush Makeup Shade 6 Foundation 25oz. $56.99. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Then I asked for a call back. Air Brush system and auto delivery cancelation, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I love my Luminess air! *Disclosure of Material connection: Some of the links in the post above are "associate sales links." Stafford TX. Ask the customer service for a confirmation of your cancelation. $20.99. Desired outcome: Always get airbrush foundation for $9 regardless of the regular price thats at least 79% off! This system is barely worth the so called trial price. Estimated amount consumers saved since 1997: $15,590,010,907. It won't shut off. Luminess Breeze Airbrush Makeup System Preowned . The company considers this a rent to try fee, and it doesnt factor it towards the overall purchase price. I even knew that if I returned the product, I wouldnt get the $29.95 back and I would have to pay for shipping. The LUMINESS BREEZE Airbrush Skincare system dramatically enhances your skincare routine by using clinically proven technology to transform concentrated liquid serums into a micro droplet mist that is propelled directly onto skin where active ingredients can be absorbed and deliver results. It almost seemed a little backwards. I called the company, and the customer rep offered to ship me a new device since it was in the 30 trial period. I think we should file a class action against this company for false advertisement and bank fraud. When I saw this ad on TV, I was hooked. It put makeup on great. But on July 5, Luminess charged $20.25 and $1.00 to my Visa account. I understood that I wasnt paying $29.95 for the product. Share your photos and videos with others to prove the truth of your words. So I email them. There may be more reports for "Luminess Air", For more results perform a general search for "Luminess Air", Showing 1-25 of 38 Found Reports now luminess air has made airbrush makeup simple and affordable for everyone. After requesting my auto delivery be canceled (this can only be done by phone and not online) the company made unauthorized charges to my account. that's wo. Not because I wait or am that thorough about ANY product! YOU MAY ALSO LIKE OxyHives and Olay Natural White Day Cream. airbrush makeup has been the secret to getting that fabulous look seen in films, television and magazines. Donna G., What it does: This hydrating formula contains tinted sheer base which, when airbrushed on the skin, creates luminosity and natural dewiness to the skin. Hypo-allergenic. An airbrush tool is a novel option that was only available to professional make-up artists and Luminess Air allows people to have access to these tools. I ordered the product via phone. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. STOP sending me BIlls. Who is ED Magedson - Founder, Ripoff Report. But there are better ways to start airbrushing your makeup at home, and we suggest you try one of these brands instead unless you already know that you love Luminess cosmetic products and arent afraid to commit to them financially. The plaintiff allegedly received at least six texts and responded to each with the word Stop to cancel future texts, per the messages instructions. Two weeks into using the device it would not hold a charge. Hoping it was operator error, I had a friend and even my auto mechanic brother take a shot at it without success. (2) $35.00 New. (my advise always have a note pad by your phone to take notes if you are ordering something.) I'm going to look into it anyone interested in joining in please contact me at jonesybs2009@gmail.com. I'm sorry I ever ordered it for her . They owe me about $400 that was charged to my credit card and no merchandise received. You should not use this information to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. POS PURCHASE LUMINESS AIR* TRIAL 888-793-747. 3 E Evergreen Road #1193, New City, NY 10956 Submit a complaint and get your issue resolved. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. They are not available to contact, no one is answering their phones even though I called during business hours, they won't email me back, and their "chat" button doesn't work on their website. The Luminess Air works by allowing air to brush the makeup into your skin. Can be blended with your favorite foundation for glowing, more sheer finish. (1) Payments: Class Members who make a claim for Payment receive a payment of approximately $43. For light or full coverage. Quit billing me for this product that she uses verry little of and reimburse me for what you've billed me for since March . Pennsylvania, Verified Reviewer. I have received no respond from this company. But heres a new one for you. What a scam! This review was chosen algorithmically as the most valued customer feedback. (25) $18.95 New. Various reputable authorities in the beauty industry have given this product positive reviews. The suit argues that the defendant sends text message advertisements to consumers cell phones without their prior consent and ignores their requests to opt-out of future messages. * We make every attempt to process all in stock items within 1-2 business days from the time you The product can be registered for safety reasons. Please refund my money and an address where to return the product. Luminess Air Silk 4-In-1 Airbrush Foundation- Foundation, Shade 060 (.5 Fl Oz) - Sheer to Medium Coverage - Anti-Aging Formula Hydrates and Moisturizes - Professional Makeup Kit for Cordless Air Brush 0.5 Fl Oz (Pack of 1) 4.3 (786) $3270 $34.99 Save more with Subscribe & Save Save 5% with coupon FREE delivery Fri, Jan 6 This company will get what they deserve in the end; publically shamed, sued, and filing bankruptcy, unless they make drastic changes, real soon, like yesterday! No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The information contained in this website is provided for general informational purposes only. To initiate a return, you must contact the Customer Care department at (888) 793-7474 for a return authorization number. Luminess Cosmetics is a makeup company that specializes in airbrush cosmetics. Luminess Air is no fly-by-night company trying to pass off a low-quality product and laugh their way to the bank. First of all the commercial said try the product for $29.99 so I called about half way through the call the recording said that it will be $59.99 to try the product. Rocky Top, TN, Verified Reviewer. $124.99. I have tried to make contact for a year. Luminess Airbrush Makeup system NWT $95 $350 Size: OS luminess Air khustler LUMINESS AIR* Airbrush Cosmetics* Eye Shadow Shade 28* .25oz Sealed NEW $19 $0 Size: OS Luminess Air terisa_b Luminess Air Makeup System $72 $180 Size: OS Luminess Air shunshyne 8 New Sealed Luminess The Art of Beauty Nudie Soft Touch Shadow 0.32 oz NWT $18 $0 However, I can't use those due to fear of damaging the air-brush instrument. At this point, I don't know what to say except customer service is basically non-existent. They started billing my credit card monthly $40.87 and I never received any product. 2405 $10.00 - $12.00 When purchased online Add to cart No7 Lift & Luminate Primer - 1 fl oz No7 121 $19.99 When purchased online Who's crazy enough to start this website? I have purchased 3 of these units from this company. All Rights Reserved. Why, I did not order this last order. The Ingredients in Luminess Air depend on whether the customer has purchased blush, foundation, glow, bronzer, or moisturizer, but most items include: Glycerin, A colorless, odorless humectant. Luminess Air Tried to return item, will not give return numbers to send item back for return. Strafford,TX 77477 Nationwide, LUMINESS AIR LUMINESS DIRECT LLC LUMINESS AIR/TAN COMPANY ARE FRAUDS, DON'T BELIEVE THE $19.99 PRICE, THEY LIE! Luminess Air TV Spot, 'Touchless: Germs and Bacteria' Real-Time Ad Measurement Across Linear and CTV TV Ad Attribution & Benchmarking Marketing Stack Integrations and Multi-Touch Attribution Real-Time Video Ad Creative Assessment Luminess Air says its airbrush is a hygienic way to apply makeup that protects you from bacteria and germs. Desired outcome: COMPLETE SYSTEM 172K views7 months ago Easy To Use 1.3K views Airbrush Systems Tutorials & Reviews SPRAY DEMO - Luminess Cosmetics LUMINESS 89 views6. Your use of this website indicates your agreement to this websites published terms of use and all site policies. The information contained in this website is provided for general informational purpose. Free Shipping Discounts Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! customer number 4048964invoice [protected] Both Sephora and Temptu offer airbrush foundation systems for less money per ounce than Luminess and with a more transparent pricing system. Not worth it, never will I use their crap! Shipping: Yes: Online Payment: . He chose to cancel the auto-delivery first. Will not answer phones Texas, LUMINESS AIR LLC SAID 19.95 AND NOW I RECEIVED MY PRODUCT AND WANT 49.99 Pueblo Colorado, Luminess Air I'm being charged for their mistake. Select items on clearance. They have charged my card again! POS PURCHASE LUMINESS AIR* ORD AD888-793-747. No longer just for special occasions, Airbrushing is a burgeoning style of makeup application that makes it possible to give yourself a models complexion at home. LUMINESS CONTURE TONING SYSTEM CLINICALLY SHOWN TO DELIVER YOUNGER LOOKING SKIN A safe, painless and non-invasive way to quickly and easily improve the appearance of aging skin. Upon calling customer care, I was told that they couldn't help me n upper management were too busy to deal with this! Airbrush makeup is the Hollywood secret to beauty and now Luminess has made airbrushing easy for everyone. * Free shipping is applicable to Contiguous US orders only. It was a real bummer. Read full review of Luminess Air and 1 comment. Join LUMINESS Membership and save up to 80% on all purchases! Read Luminess Air Reviews or Luminess Reviews Airbrush for past customer feedback. They tell me they have proof of delivery by their delivery company. Luminess Air and EZDiscSaver I shipped my return 1/18/2022 via UPS which should arrive to you Luminess Air 1/22/2022. * We make every attempt to process all in stock items within 1-2 business days from the time you place your All rights reserved. Buy at your own risk! At no time, was "it emphasized" the real cost, etc. By The buttons lock up. [protected]@earthlink.net. It starts in the middle of the night while I'm sleeping. This will surely increase the credibility of your complaint. I called back this morning to cancel my order and again have been put on hold for over 15 minutes (cell phone)! This is the best way to manage and repair your business reputation. Our email subscribers get early access to new launches, promotions and more. I don't have time for that. Geraldine P Jones Inadequate or missing information, deceptive practices, unauthorized charges. I was not given any prices up front, I asked to return it and they refused. By When you open the package you find out there are 4 additional installments of $45 each. >> i love it, it's gone! Who played back to me the recording of my order. Instead, the company took advantage of me. 3 Times More Coverage. I missed it and that isnt like me. strict standards for business conduct. Next, add a touch of Love to your brow bone. Please read the full product reviews disclaimer. File your review. Privacy policy & data management I let them know I want to cancel all subscriptions on 4/9/22 via email, and I was charged, yet again, today. The Luminess Air airbrushing system lets you create a flawless makeup look at home. Honestly, this airbrush is worth every cent I paid for it. Membership is only $9 a month and your first month is FREE! Sign in to bid in this auction. Be careful if you purchase products with lots of strings attached. How those businesses take care of those complaints is what separates good businesses from the rest. It's literally collecting dust and I can't get rid of it. Copyright 2013-2021 HighYa LLC. or Luminess Air. Why you'll love it: With this versatile formula, you can add hydration with a subtle glow anywhere. +12 options. I would like a response asap as I want to continue to use this makeup. Desired outcome: Desired outcome: I clean it after every use and do not let makeup sit in the cup or stylus as instructed. Special occasion makeup can now be achieved at home, thanks to the Luminess Air airbrushing system. You would think they would have fixed the issues when they introduced the new Breeze. But, I'm sure they will not honor that seeing they have no problem continually selling people junk. Cancel at any time by contacting Customer Service at 1-888-793-7474 (Mon-Fri 9am-5pm CT). Creates a Flawless Finish: Airbrush guns make it possible to apply makeup in an even layer that creates a smoother finish than you can get with brushes or sponges. Purchase Luminess Air Lawsuit with 10% Discount Code. Luminess Air Airbrush Makeup Foundation Shade F10 5 Ml .16oz Sample Bottle. Use a little or a little more - all you need is LOVE. Can the brand deliver on its claims to give you your best face at home? Read our Newswire Disclaimer, A proposed class action has been filed against Luminess Direct, LLC over the airbrush companys alleged violations of the Telephone Consumer Protection Act (TCPA). Over charges and no return on my complaints charging my credit card with auto pay but I never agreed to this, Luminess Air - they are fraud and scam artist, Luminess Air - they scammed me an will you to, Luminess Air - don't buy it – it's a scam.